Terms and Conditions

Before completing the entry form, please agree and commit to the following statements:

I am authorised by my company to enter Best Workplaces in Travel.
The company I am registering meets the eligibility criteria to participate, outlined on the Best Workplaces in Travel website.
I agree to submitting accurate company data, including employee numbers on the entry form, as to avoid the possibility of disqualification.
The company I am registering must complete the registration and survey process according to the outlined dates on the Best Workplaces in Travel website.
The company I am registering must receive a minimum number of responses on the survey to ensure our data is credible, again this is outlined on the Best Workplaces in Travel website.
If we do not reach the completion level required, we understand that our entry will no longer be considered for a Best Workplace in Travel, although we still have access to our reporting (but this may be impacted). A refund of entry payment is not applicable.
I agree to Best Workplaces in Travel Privacy Policy and GDPR disclosures regarding the storage, processing, and/or transmission of my personal data.

Terms - Entry

Entries submitted before the enrolment deadline (28th April 2025) will be charged at:

Small Company £350 plus VAT
Mid-Size company £550 plus VAT
Large Company £750 plus VAT

If your entry payment is successful, you will receive an automatic email confirmation from Best Workplace in Travel to the email address you specified when placing your entry detailing your purchase. You will also receive an invoice receipt.

Full payment for award entries is required at the date and time of the entry deadline. If payment is unsuccessful, it could result in your entry being cancelled.

We ask all entrants to supply at least one company and/or client logo. Please supply this in JPEG or PDF format and send it to hello@bestworkplacesintravel.co.uk

We will not publish your entries without first seeking approval.

The final deadline for completion of the survey is 30th May 2025. However, Best Workplaces in Travel reserves the right to extend the entry closing and the completion deadline, amend categories or not award categories should the entries received not meet the required criteria.

The companies recognised as a Best Workplace in Travel will be notified by email (on the address provided on the entry form) by the 9th June 2025. These companies will allow their entries to be made public for marketing and promotion.

We reserve the right to shorten entry titles for the purpose of the awards brochure and winners’ trophies.

Terms - Event

Full payment for event tickets is due at time of purchase on the website. If your payment is successful, you will receive an automatic email confirmation to the email address you specified when placing your ticket.

Cancellations are permitted up to 28 days or more in advance of the event on the 7th July. We regret that no cancellations are acceptable after 28 days prior to the event date, and therefore no refunds are payable after this point. However, a substitute guest can be nominated as a replacement.

All requests for cancellations or substitutions must be made in writing to hello@bestworkplacesintravel.co.uk

Force Majeure

Best Workplaces in Travel will not be liable for any failure or delay in performing their obligations when putting on the awards, where such failure or delay results from any because that is beyond the reasonable control of that party.

Such causes include, but are not limited to: power failure, Internet Service Provider failure, acts of God, epidemic, pandemic, civil unrest, fire, flood, droughts, storms, earthquakes, collapse of buildings, explosion or accident, acts of terrorism, acts of war, governmental action, any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or any other event that is beyond the control of the party in question.

Where an event can be postponed, this will be considered and any investment already made will be transferred to the new date. Should a physical event not be possible due to causes out of our control, this event may be transferred to a virtual online event.

Filming & Photography

There will be a professional photographer taking place during the event. Photographs taken at the event are the intellectual property of Best Workplaces in Travel and will be such used in promotion and marketing post event.

Trophies/Awards

All trophies are inspected prior to the awards ceremony. Once these trophies have been handed over, you are responsible for the trophy from thereon. Best Workplaces in Travel will not cover the cost of a replacement due to damages or being lost during or post award ceremony.

Privacy Policy

Best Workplaces Limited (a company registered in the United Kingdom with registered number 13992143 (trading as Best Workplaces in Travel) is committed to protecting and respecting your privacy. Our registered office is Nucleus House, 2 Lower Mortlake Road, London TW9 2JA.

Best Workplaces Limited (Best Workplaces in Travel) is committed to protecting and respecting the privacy and security of your personal information. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, and forms part of our Terms and Conditions.

The type of personal information we process:

This privacy policy applies to any personal information acquired by and/or provided to Best Workplaces Limited including but not limited to:

information provided through use of the website
information provided through the survey entry registration – your name, company name, job title, business address, email address and payment card information.
Information provided through event bookings and payment transactions
Information provided through general enquiries
event transactions and bookings; information provided through enquiries.

Use of Information

We use information held about you in the following ways:

To provide you with information regarding your entry or ticket purchases.
To make the registration process work as you’d expect.
To provide you with information, products or services that you request from us or which we feel may interest you
To stay in touch through relevant communications and updates about the survey, events, awards and industry trends.
To carry out our obligations and enforce our rights arising from any contracts entered between you and us.
To notify you about changes to our website, survey and/or services.

However, when enrolling your company, you are taken to a third-party website, Korero who manage the employee engagement survey.

The following personal information is provided to Korero to participate: your name, company name, email address; job title, phone number, number of employees, and company type. A password will be created by the entrant to access their survey reports via their access account. You are responsible for keeping this password confidential. Korero ask you not to share a password with anyone. Once enrolled, your data will be held under Korero’s privacy policy https://www.hellokorero.co/opinion-survey---privacy-policy

Following completion of the survey, Korero will process your responses.

Best Workplaces in Travel will only be provided with dashboards of aggregated and anonymous data and will have no access to the raw data at any time. The aggregate results do not count as personal data.

Sharing Your Information:

We keep your information safe and never sell, rent, or trade it. However, there are a few instances where we may share it:

Trusted Service Providers:

We work with third-party providers (like hosting services) to keep things running smoothly. They’re bound by strict confidentiality agreements.

Legal Requirements:

If the law requires it (e.g., a legal request), we’ll share only what’s necessary.

Where necessary, our website collects credit card information for the purpose of receiving payment for the survey and/or events. This information may be shared with credit card processors. Third parties may only use the data for the purpose for which it was provided.

Keeping Your Information Safe and Where We Store It:

We take security seriously. Your data is protected with measures designed to prevent unauthorised access, disclosure, or loss. We store your data on secure servers in the European Economic Area (EEA). By submitting your personal data, you agree to this.

Your Rights:

You have the right to ask us not to process your personal data for marketing purposes. Our site may contain links to and from the websites of our entrants, sponsors, partner networks, and other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or the content or operation of these websites.

Access to Information:

In short, with regards to your data, you have the right to:

Access It: Ask for a copy of the personal information we have about you.
Correct It: Request corrections if anything is inaccurate or incomplete.
Delete It: Ask us to delete your information - though legal requirements may apply and this may affect your entry.
Object: Say no to certain types of processing in specific situations.

If you’d like to make a request, email us at hello@bestworkplacesintravel.co.uk

How long do we keep your Information?

We will only keep your Information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing Business Purpose to process your Information, we will either delete or anonymise it, or, if this is not possible (for example, because your Information has been stored in backup archives), then we will securely store your Information and isolate it from any further processing until deletion is possible.

Cookies and Tracking Technologies

Like most websites, we use cookies to make things work better for you. Cookies are small files that get stored on your device, and they help us keep you logged in and make the platform easier to navigate. We use essential cookies. These are necessary for the platform to function properly. You can manage or disable cookies in your browser settings. Please note that turning off cookies might impact how well the platform works for you.

Updates to This Policy

We may update this policy from time to time to reflect changes in how we operate or comply with new regulations. Any updates will be posted here.

We welcome your feedback and questions on this Policy. If you wish to contact us about this Policy, about our Information or any other questions, please email us at hello@bestworkplacesintravel.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (the ICO), the UK supervisory authority for data protection issues (https://www.ico.org.uk/concerns). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.